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Q. What sets you apart from all other assisted living facilities?
A. We are part of Missouri Slope Lutheran Care Center which has been providing
quality service in this community for over 40 years. Very few assisted living
communities are attached to a skilled facility such as we are. This makes it
easier to visit if one spouse is in the care center and another in assisted
living. It also makes it easier to recover from an injury in the care center and
return home or to have therapy set up services in your own apartment.
Q. Does long term care insurance pay in your facility?
A. Valley View Heights does meet the criteria that most insurance companies have
set up for a facility to qualify. However, the insurance company will look at
the individual to see if they need assistance with activities of daily living.
This must be verified by the attending physician.
Q. When my kids visit can they stay overnight in my apartment?
A. Absolutely! This is your private apartment. The only rules we have are based
on safety for others. They are: no smoking, no lit candles, no space heaters, no
pets and no guns are allowed.
Q. Can I have guests for meals?
A. Yes, we welcome guests. There is a private dining room that can be reserved
for your get together or your guests can join you in the main dining room. Just
notify the front desk of your plans. There is a minimal fee for guest meals.
Q. What kinds of things do you do to enrich the lives of tenants?
A. Group exercise along with exercise equipment is available to keep the mind
and body healthy. And because music is good for the soul, we have a large
variety of music that appeals to just about everyone! Guest speakers keep us
entertained and educated on topics that are interesting and relevant. And we
believe that opportunities for creativity are essential which prompts us to
offer a wide variety of crafts and art opportunities. Although pets aren’t
allowed to be kept, we do have pet visits monthly. And, we have partnered with
local colleges to share experiences and advance the education of students there.
Of course, what fun would life be without celebrations and parties so we have
plenty of those!
Q. What is your staff turnover like?
A. Valley View Heights is not only a great place to live it’s a great place to
work. This is evidenced by a very low turnover rate of employees. Many have been
at Valley View Heights since the day the doors were opened! For you this means
not having to get to know new caregivers every month.
 
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